yourfulfillmentcenter.com
Delivery Survey
1. Delivery Notifications
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
2. Keeping Delivery Commitments
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
3. Delivery Lead Time
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
4. Product Actual Delivery Time
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
5. Condition of Delivered Product
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
6. Accuracy of Shipment (did you get what you ordered)
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
7. Accuracy of Invoice
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
8. Quality of Packaging and Labeling
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
9. Quality of Products Received
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
10. Quality of Documentation
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
11. Product Reliability
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
12. Product Cost
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
13. Product Selection
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not At All Satisfied
14. Were there any problems with the packaging?
Yes
No
15. Was there any damage to the goods?
Yes
No
16. Were any of the parts and manuals missing?
Yes
No
Please let us know how we can improve. Your comments, suggestions, and ideas for improvements are very important to us. We appreciate you taking the time to send us this information.
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